We have created this privacy policy in order to show our firm commitment to the privacy of our customers by explaining how we collect and use your personal information. We aim strictly to comply with the European Data Protection Directives (Directive 95/46 EC and Directive 2002/58 EC) and all other relevant data protection legislation. Should you have any queries, then please contact us.
1. Who we are
Data Controller:
We are Coyote System SAS (Company incorporated under the laws of France, no. B 482 878 139), whose registered office is located at 5 rue Salomon de Rothschild, 92150 Suresnes, FRANCE.
We can be contacted by any of the following means:
Post: Coyote Systems, 5 rue Salomon de Rothschild, 92150 Suresnes, FRANCE
Telephone: 0892 688 910
Fax: 01 80 80 50 30
e-mail: info@moncoyote.com
2. Information we collect
2.1. We ask you to provide:
2.1.1. your name, full postal address and payment details in order to set up your account with us; and
2.1.2. your home, office and mobile telephone numbers and your e-mail address in order to contact you when we provide the Services to you.
3. What we do with your information
3.1. We use your information to administer your account and provide the Services to you as described above.
3.2. We will not sell lists of names and addresses of our customers to any third party.
3.3. We may as part of a scheme of reconstruction within our corporate group or the sale of our business, transfer ownership of all data to another business. However, we will only do this if that business agrees to implement a similar privacy policy.
3.4. We will use your details to send you information about our products and services, including newsletters. If you do not wish to receive this information, you may opt-out by sending an email to info@moncoyote.com or writing to us at the above address. Even if you opt-out, we may still need to contact you in any event for administrative or operational reasons relating to our service.
3.5. We may record telephone calls with you, for training purposes, to help us improve service quality and to help resolve disputes.
3.6 You may ask us questions about the purposes of the processing, the categories of processed personal data and the recipients or categories of recipients to whom the data are disclosed. To exercise this right, please write to the “Data Protection Officer” at the above address providing proof of your identity.
4. Security
All our information is kept on a secure site for a period no longer than is necessary and is only accessed by our trained operators.
5. Amendment of Details
It is important that we have your correct details. If any information you have given to us ceases to be correct then please contact us to advise us accordingly.
6. Rights of Access, Modification or Objection
You have a right to access your information. To obtain a copy of the personal information we hold about you, please write to the “Data Protection Officer” at the above address providing proof of your identity.
You also have a right to, as the case may be, rectify, complete, update, block or delete personal data relating to you that are inaccurate, incomplete, quivocal, expired, or whose collection, usage, disclosure or storage is prohibited. To exercise these rights, please write to the "Data Protection Officer" at the above address providing proof of your identity
You also are entitled, on legitimate grounds, to object to the processing of any data relating to you. However, such objection may have a direct effect on the Services that we will be able to provide to you.
By using the Coyote System, you agree to our use of your information as set out above.